Questions about Hirrd?Start here.
Find answers about accounts, career tools, job applications, employer features, AI, privacy, safety, and support.
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Getting Started
What is Hirrd?+
Hirrd is an AI-powered career and recruitment platform designed for job seekers and employers. Job seekers can discover jobs, build resumes, check ATS compatibility, practice AI interviews, and track career activity. Employers can publish jobs, manage applicants, shortlist candidates, and schedule interviews.
Who can use Hirrd?+
Hirrd supports both job seekers and employers. During registration, you can choose the account type that matches how you want to use the platform.
Do I need an account to use Hirrd?+
Public pages can be viewed without an account, but career tools, job applications, employer tools, dashboards, and other personalized features require a Hirrd account.
How do I create an account?+
Open the Hirrd registration page, choose Job Seeker or Employer, provide the required account information, and complete email verification when requested.
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Account & Security
What should I do if I forget my password?+
Use the Forgot Password option on the login page. Hirrd will guide you through the password-reset process using your registered email address.
Can I change my password after logging in?+
Yes. Account settings include an option to update your password while you are signed in.
Why does Hirrd require email verification?+
Email verification helps confirm that the email address associated with an account is accessible to the person creating or using that account.
Should I ever share my Hirrd password?+
No. Never share your password, password-reset information, verification codes, or authentication credentials with employers, job seekers, or anyone claiming to provide support.
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Resume Builder
What can I do with the Hirrd Resume Builder?+
You can create and update resume information, organize career details, work with professional summary content, save your resume, and download it when available through your dashboard.
Does Hirrd use AI for resume assistance?+
Hirrd includes AI-assisted career functionality that may help generate or improve resume-related content. You should always review AI-generated text before using or submitting it.
Does an AI-generated resume guarantee a job?+
No. Resume tools can help with preparation, but Hirrd cannot guarantee interviews, job offers, or hiring outcomes.
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ATS Match
What is ATS Match?+
ATS Match is a Hirrd career tool that compares resume information with a job description and provides an analysis of how closely they align.
Is the ATS score guaranteed to match an employer's ATS?+
No. Employers may use different recruitment systems, evaluation methods, and hiring criteria. Hirrd's ATS analysis should be treated as preparation guidance rather than a guaranteed hiring prediction.
How can I use ATS Match effectively?+
Use a relevant resume and an accurate job description, review the resulting analysis, and use your own judgment when deciding what improvements are appropriate.
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AI Interview
What is the Hirrd AI Interview tool?+
It is an interview-practice feature that can generate role-based questions and provide AI-powered evaluation or feedback based on your submitted answers.
Can I choose the interview role and difficulty?+
The interview experience supports job-role and difficulty selections where those options are available in the interview setup.
Does my AI Interview score guarantee interview success?+
No. AI interview feedback is designed for practice and preparation. Real employers may evaluate candidates differently.
Should I rely completely on AI interview feedback?+
No. AI-generated feedback can be imperfect. Use it as one preparation resource alongside your own research, practice, experience, and judgment.
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Jobs & Applications
How do I find jobs on Hirrd?+
Job seekers can browse available opportunities through the Jobs area of their Hirrd dashboard and open individual listings for additional details.
How do I apply for a job?+
Open an available job listing while signed in as a job seeker and use the application option provided for that opportunity.
Can I save a job without applying immediately?+
Yes. Hirrd includes Saved Jobs so you can keep opportunities for later review.
Can I see jobs I already applied for?+
Yes. Your job seeker dashboard includes an Applied Jobs area for tracking application activity.
Does Hirrd decide who gets hired?+
No. Employers are responsible for their hiring decisions, including applicant review, shortlisting, interviews, rejection, and hiring.
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Employers & Companies
What can employers do on Hirrd?+
Employers can create a company profile, publish job opportunities, manage listings, review applicants, shortlist candidates, schedule interviews, and monitor recruitment activity.
Can I upload my company logo?+
Yes. Employer company profiles support company branding information, including a company logo.
Where does my company information appear?+
Relevant company information may appear with job opportunities so job seekers can understand which organization is hiring.
What information should employers provide?+
Employers should provide accurate company information and genuine job descriptions, and should use applicant information only for legitimate recruitment purposes.
Can Hirrd remove suspicious employer activity?+
Hirrd may review reported or suspicious activity and may restrict content or accounts where appropriate under its platform rules and Terms of Service.
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Privacy & Safety
What information should I avoid sharing with employers?+
Do not share passwords, verification codes, banking passwords, or other authentication credentials. Be cautious when anyone requests unnecessary sensitive personal or financial information.
What should I do if a job looks suspicious?+
Do not continue with suspicious requests. Review the employer and job information carefully and report the concern to Hirrd through the Contact or Trust & Safety pages.
Should I pay someone just to receive a job offer?+
Be extremely cautious with requests for payment simply to receive an employment offer. Suspicious payment requests should be reported.
Where can I read Hirrd's privacy information?+
Hirrd provides a dedicated Privacy Policy explaining how platform information may be collected, processed, stored, and used.
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Support
How do I contact Hirrd Support?+
You can use the Hirrd Contact page or email support@hirrd.io.
Can I report a job or company?+
Yes. Hirrd provides reporting options for suspicious jobs, misleading company information, safety concerns, and inappropriate employer activity.
What should I include in a support request?+
Explain the issue clearly and include relevant non-sensitive information such as the affected feature, job, company, or account context. Never include passwords or authentication codes.
Remember: Hirrd Support will not ask for your password.
Never share passwords, verification codes, reset tokens, banking passwords, or other authentication credentials in a job application, employer conversation, or support request.
Learn about Trust & Safety →Still need help?
Contact Hirrd Support and include enough information for us to understand your question or issue.