Questions about Hirrd?Start here.
Find answers about accounts, career tools, job applications, employer features, AI, privacy, safety, and support.
FAQ CATEGORY
Getting Started
What is Hirrd?+
Hirrd is an AI-powered career and recruitment platform designed for job seekers and employers. Job seekers can discover jobs, build resumes, check ATS compatibility, practice AI interviews, and track career activity. Employers can publish jobs, manage applicants, shortlist candidates, and schedule interviews.
Who can use Hirrd?+
Hirrd supports both job seekers and employers. During registration, you can choose the account type that matches how you want to use the platform.
Do I need an account to use Hirrd?+
Public pages can be viewed without an account, but career tools, job applications, employer tools, dashboards, and other personalized features require a Hirrd account.
How do I create an account?+
Open the Hirrd registration page, choose Job Seeker or Employer, provide the required account information, and complete email verification when requested.
FAQ CATEGORY
Account & Security
What can employers do on Hirrd?+
Employers can create a company profile, publish job opportunities, manage listings, review applicants, shortlist candidates, schedule interviews, and monitor recruitment activity.
Can I upload my company logo?+
Yes. Employer company profiles support company branding information, including a company logo.
Where does my company information appear?+
Relevant company information may appear with job opportunities so job seekers can understand which organization is hiring.
What information should employers provide?+
Employers should provide accurate company information and genuine job descriptions, and should use applicant information only for legitimate recruitment purposes.
Can Hirrd remove suspicious employer activity?+
Hirrd may review reported or suspicious activity and may restrict content or accounts where appropriate under its platform rules and Terms of Service.
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Privacy & Safety
What information should I avoid sharing with employers?+
Do not share passwords, verification codes, banking passwords, or other authentication credentials. Be cautious when anyone requests unnecessary sensitive personal or financial information.
What should I do if a job looks suspicious?+
Do not continue with suspicious requests. Review the employer and job information carefully and report the concern to Hirrd through the Contact or Trust & Safety pages.
Should I pay someone just to receive a job offer?+
Be extremely cautious with requests for payment simply to receive an employment offer. Suspicious payment requests should be reported.
Where can I read Hirrd's privacy information?+
Hirrd provides a dedicated Privacy Policy explaining how platform information may be collected, processed, stored, and used.
FAQ CATEGORY
Support
How do I contact Hirrd Support?+
You can use the Hirrd Contact page or email support@hirrd.io.
Can I report a job or company?+
Yes. Hirrd provides reporting options for suspicious jobs, misleading company information, safety concerns, and inappropriate employer activity.
What should I include in a support request?+
Explain the issue clearly and include relevant non-sensitive information such as the affected feature, job, company, or account context. Never include passwords or authentication codes.
Remember: Hirrd Support will not ask for your password.
Never share passwords, verification codes, reset tokens, banking passwords, or other authentication credentials in a job application, employer conversation, or support request.
Learn about Trust & SafetyStill need help?
Contact Hirrd Support and include enough information for us to understand your question or issue.